Payment Terms & Conditions
If you made a payment and are not approved to attend a retreat, your payment will be fully refunded immediately.
We offer you the option of paying a deposit of your program cost to confirm your reservation. You may also pay the full retreat cost when booking.
Your balance must be paid in full prior to the start of the retreat to guarantee your space. You will be notified when your remaining balance is due. If you made a deposit with a credit card, we will charge that card automatically for the outstanding balance prior to the start of the retreat, unless other arrangements are made prior to 4 weeks.
We value keeping our retreats affordable to accommodate a wide range of needs. We are a small organization that supports initiatives for marginalized people as well as planting trees. With this in mind, we are not always able to meet additional requests.
Cancellation Terms:
Once a registration is approved, retreat deposits are non-refundable.
Cancellations more than 8 weeks before the start of a retreat, you may transfer to a different retreat or transfer your payment to personal credit to be used for a future retreat in the next 2 years. An administrative fee of $50 will be incurred.
Cancellations within 8 weeks of the start of a retreat: you may transfer your deposit to a different program or to personal credit to be used for a future program in the next 2 years, only if we can fill your place in the retreat. We do our best on your behalf.
Administrative time is provided once you make your deposit, in addition to email and Signal communication, as well as prepping for your attendance. We are not able to refund your deposit. This is your commitment, and we do our very best to prepare a transformational retreat for you. In other words, we are not able to refund cancellations less than 8 weeks before the retreat.
We cannot refund any part of your payment after you have started your program.
If for any reason, we need to cancel a retreat/program, a full refund will be given (less fees incurred for the booking, (IE stripe/paypal) or the booking will be transferred to another retreat/program. We will sort this out with you directly. In the event of unforeseeable circumstances, i.e. staff cancellations, adverse weather conditions, low bookings, COVID-19, maintenance work, mechanical defaults, or other situations outside of our control, some amenities or programs described may become temporarily or permanently unavailable. We reserve the right to make any changes to our program in regard to offerings or facilitators. Alternative arrangements are offered to the best of our ability, but if not taken up, we do not accept responsibility for any cost incurred.
In the event of an unfortunate death in the family, contact us immediately, and we will do our best to accommodate your circumstances.
Important Notes:
Do not book flights or make travel plans until we have approved your registration. We cannot confirm a registration until your application has been reviewed and approved by our team, and we have received your deposit. We strongly recommend that you take out adequate travel insurance and attend to your well-being for any cancellations due to unforeseen circumstances. We do not take responsibility for any loss.
